Parties may be rescheduled up to 48 hours in advance for any reason.
In the event of illness or emergency, you may reschedule on the day of the party, provided you notify Little Rainbows Play Place BEFORE the scheduled start time.
If we are not contacted before the scheduled party, rescheduling is not permitted after the party has passed, and the non-refundable security deposit is forfeited. You will not be eligible for in-store credit as described below.
Cancellation at any time results in the forfeiture of the non-refundable security deposit. However, you may choose to apply the deposit as in-store credit. This credit cannot be applied toward memberships.