Inclusive Play for Kids of All Abilities
GENERAL PARTY POLICIES
These guidelines apply to both Open Play Parties & Private Parties
Play Area Rules & Safety
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Little Rainbows Play Place will actively enforce all normal safety rules and policies during parties. This includes requiring all participants to have a completed and signed waiver.
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The toddler area is designed for guests 24 months and younger. If any older child (including a toddler’s sibling) enters this area, Little Rainbows Play Place reserves the right to ask the older child to leave the area immediately.
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The main play area is intended for children aged 10 and under. Adults and children older than 10 years old are more than welcome to play WITH the play-area-aged children during the event, HOWEVER, all participants are required to adhere to any and all posted rules pertaining to play area equipment and toys.
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Food and drinks are NOT permitted in the play area at any time.
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Socks: Little Rainbows Play Place is a “No Shoes, Socks Required” play space. Socks are required in the play space at all times. Both adults and children are required to wear socks as part of the health code. This is necessary for the health and safety of all participants. The party host is responsible for enforcing that all party guests have socks with them when they enter Little Rainbows Play Place. If a guest does not have socks, Little Rainbows Play Place can sell them a pair or run a tab for socks that will be charged to the party host at the completion of the party.
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Exceptions: Exceptions for participants with special needs may be made at the sole discretion of Little Rainbows management and staff. Disposable shoe covers are available for guests who are unable to participate without shoes. High-heeled shoes/stilettos are prohibited in the play area at all times.
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Food & Drinks
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Alcoholic beverages are NOT permitted on the premises at any time.
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Party hosts may bring their own food and beverages. This includes crockpots, restaurant take-out/delivery (such as pizza), and other outside catering. However, open flame heating units (Sternos) are not permitted.
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Food and drinks must remain in the dining area at all times.
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The lighting of birthday candles is allowed, but the quantity of candles must be kept to a reasonable amount. Scented, sparkling, or large candles are not permitted.
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Food and cake/desserts may be served at any time during the party.​
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​Snack bar items may be purchased during the party. Any approved tab must be paid in full at the end of the event or reservation.
Decorations
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Nothing may be hung on the walls or ceiling without the express, written permission of Little Rainbows Play Place. Any party host or party guest who adheres tape to the walls will be assessed a fine in the amount of $250 for damages, regardless of whether damage is immediately visible. Party hosts are free to tape decorations on the glass of any interior windows.
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Balloons:
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Due to the damage concerns listed above, balloons from outside sources are not permitted, including homemade balloon garlands/arches. Little Rainbows Play Place reserves the right to provide balloon services for all parties held in our facility.
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Exceptions:
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Helium-filled balloons. Little Rainbows does not have helium on the premises. As such, party hosts are welcome to bring their own helium-filled balloons.
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Unfilled balloons to be used for Private Party upgrades. (See Private Party policies.)
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Additional exceptions may be made with the express, written permission of Little Rainbows Play Place.​​​​​​
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The party host may take purchased balloon decor home at the end of the party, HOWEVER, certain pieces (including but not limited to balloon stands, clips, and hardware) are required to remain at Little Rainbows Play Place. Party hosts MUST be assisted by Little Rainbows Play Place staff during the removal of balloon decor to ensure proper disassembly and damage prevention.
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The following items are not permitted at any time: glitter, silly string, piñatas, confetti, streamer/confetti poppers, and sparklers.
Damages & Cleaning
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​In the occurrence of an excessive mess - as determined by the Little Rainbows Play Place management or staff - created or done by the party host or any of its party guests (children and adults included) resulting in extra cleaning of the party space, Little Rainbows Play Place premises, or other Little Rainbows Play Place property will result in party host being charged an additional $250.00 non-refundable cleaning fee.
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Any additional damage to the Little Rainbows Play Place premises, the party space, or other Little Rainbows Play Place contents or property created or done by the party host or any of its party guests (children and adults included) will be charged to the party host for either replacement or repair.
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Little Rainbows Play Place cleans and sanitizes its toys, property, party space, premises, and other property (including bathrooms) on a consistent basis. Party host and all party guests must ensure that they dispose of all waste materials such as diapers, paper towels, and trash in the correct receptacles provided by Little Rainbows Play Place.
Gratuity
Gratuity is not required, but is appreciated and left up to the discretion of the party host. Recommended gratuity for excellent service is 20%.
Final Authority
Little Rainbows Play Place reserves the right to:
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Enforce all facility and safety rules
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Interpret and apply these policies as needed
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Refuse any setup, decoration, or activity that conflicts with safety, fairness, or normal operations
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Assess applicable fees for damages, overtime, excessive cleaning, or policy violations
OPEN PLAY PARTY POLICIES
Reservation Area & Availability
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Open Play Parties are held during open play hours on weekdays only. Booking a same-day party is permitted (subject to availability).
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The reserved party area includes 2 dining tables (seats 12) and 2 kids picnic tables (seats 8). As such, the maximum number of party guests (children + adults) is limited to 20 persons.
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Open Play Parties may use the reserved party area for up to 2 hours. Additional party time cannot be purchased/added to the reservation.
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At the end of the reservation period, guests are welcome to continue enjoying open play. However, the reserved tables and seating area may need to be released.
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If the reserved area is not needed for another group, continued use may be permitted at staff discretion.
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If guests remain after the reservation period, staff may require that food, gifts, decorations, and personal belongings be packed up once the reserved time has ended. ​​
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Admission & Payment
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Open Play Party pricing includes the reserved space and free admission for the birthday child only. ​​
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Party guests are admitted under our regular open play guidelines:​​​
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Children older than 6 months of age MUST have a valid play pass. Acceptable pass types include:
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Active memberships & punch cards​
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Play passes purchased in person or online
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Adults and infants under 6 months old are free.
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Party hosts are not required to purchase admission for their guests. When booking, party hosts may choose to:
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Have adults cover admission for their own children​.​​
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Add discounted play passes to their party reservation.
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Purchase discounted play passes at the start of the party, as long as the total guest count does not exceed 20 persons.
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​​​NOTE: Only children requiring admission must be purchased.
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Open Play Parties must be paid in full at the time of booking. This includes the reservation fee and any child admissions added at the time of booking.
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If admission is purchased for a child who does not attend, the purchaser may request a voucher for free admission on a later date. No refunds will be issued.​​
Cancellation & No-Shows
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Open Play Parties may be cancelled at any time prior to the scheduled reservation and for any reason.
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If cancelled prior to the scheduled start time, store credit may be issued in the amount of the reservation fee and any purchased play passes. No refunds will be issued.
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If the party host does not arrive and no cancellation is made before the scheduled start time, the reservation fee is forfeited. Store credit may be issued upon request for any purchased play passes. No refunds will be issued.
Food & Setup Limits
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Because Open Play Parties take place in a shared area, we require food, drinks, gifts, and party favors to remain contained to the reserved tables. Cake smashes are strictly prohibited.
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Food should be simple and easy to manage. Large or elaborate setups such as buffet-style spreads, chafing dishes, food arranged across multiple tables, and large coolers are not permitted.
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Balloon print tablecloths are provided to assist with easy cleanup. Tablecloth colors cannot be customized.
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Plates, napkins, cutlery, and cups are not provided and must be supplied by the party host, if needed.​​
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Little Rainbows staff reserves the right to refuse any setup, decoration, or activity that conflicts with safety, fairness, or normal operations.
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Since Open Play Parties take place during regular open play hours, other children may naturally be curious about your celebration. If needed, we kindly ask party hosts to address these situations directly and politely with the child’s caregiver, as Little Rainbows staff are not responsible for monitoring or managing participation in party food, gifts, decorations, or activities.​​​
Decorations & Add-Ons
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In addition to the general decoration rules that apply to all parties:
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Hosts may bring their own decorations provided they are contained to the reserved table area and do not damage surfaces.
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Small backdrops or banners may be hung on the adjacent window​.
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Balloons:​
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Hosts may bring helium-filled balloons, but air-filled balloons are not permitted.
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Two balloon centerpieces may be added at the time of booking. These will be tall stand-style centerpieces made with latex balloons only. Balloon colors will match the provided balloon print tablecloths (red, yellow, green, blue) and cannot be customized.
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Additional party add-ons are not available. Hosts seeking customization and/or party add-ons should consider booking a Private Party.​
Cleanup
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Guests are expected to leave their reserved area in reasonably clean condition. Party cleanup is not provided by Little Rainbows staff.
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Excessive messes and/or damage may result in additional fees as outlined in the general party policies.
Casual Visits vs. Open Play Parties
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Families are welcome to celebrate casually during open play without booking an Open Play Party, provided the gathering remains simple and within normal open play use.
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Examples may include:
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​Meeting up with a few friends or family members
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Bringing a gift or two
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Bringing or purchasing a simple snack or treat for your own child or family
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Using standard open seating
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Celebrating casually without a hosted setup​
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A visit typically remains regular open play as long as it stays simple, contained, and within standard seating use.
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A visit may be considered a hosted or party-style gathering if it includes organized group use of space beyond a typical open play visit, including but not limited to:
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Shared food or drinks for multiple guests or families
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Use of multiple tables or expanded seating
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Decorations, gifts, or celebration items for a group gathering
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A designated host organizing or coordinating the group
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A setup that functions as a group event rather than a casual drop-in visit
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If a regular open play visit transitions into a hosted or party-style gathering, Little Rainbows staff may require it to be converted to an Open Play Party, subject to availability.
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If guests decline the conversion, they may be required to return to standard open play guidelines, including:
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Limiting use to standard seating
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No shared food setup for a group
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No expanded party-style setup
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No use of reserved or overflow gathering space
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PRIVATE PARTY POLICIES
Deposit & Overtime
Deposit:
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A non-refundable security deposit of $150.00 is required when booking your party.
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Your requested date and time will be held securely upon receipt of your non-refundable security deposit.
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The $150 security deposit will be applied to the total party balance. The balance amount due must be paid in full at the end of the scheduled party time.
Overtime:
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If the party goes over the scheduled party time by more than 15 minutes, the party host will be charged $50.00 per half-hour. This amount shall not be prorated.
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The party host and all guests must completely vacate the premises within the 15 minute grace period from the end of the contracted party time to avoid automatically incurring the fees listed above.
Rescheduling & Cancellation
Rescheduling:
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Parties may be rescheduled up to 48 hours in advance for any reason.
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In the event of illness or emergency, you may reschedule on the day of the party, provided you notify Little Rainbows Play Place BEFORE the scheduled start time.
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If we are not contacted before the scheduled party, rescheduling is not permitted and the non-refundable security deposit is forfeited. You will not be eligible for store credit as described below.
Cancellation:
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Cancellation at any time results in the forfeiture of the non-refundable security deposit. However, you may choose to apply the deposit as store credit. This credit cannot be applied toward memberships.
Admission
Admission is included for all guests attending a Private Party.​
Food, Drinks, & Add-Ons
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In addition to the general food rules that apply to all parties:
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Solid-colored plates, napkins, and tablecloths, clear cutlery and cups, are included and set up by Little Rainbows staff. Colors may be customized.
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Pitchers of ice water are provided upon request.
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Party hosts may wish to bring a cooler with ice for cold foods/drinks, as Little Rainbows does not have a refrigerator or freezer.
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All party add-ons are available for Private Parties and must be pre-arranged at least seven (7) business days prior to the party. Any changes made after this deadline must be pre-approved, but shall not be guaranteed and will incur a $25 convenience fee.
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Little Rainbows Play Place may, at its sole discretion, make reasonable substitutions. Cancellation of add-ons less than one (1) week in advance may incur additional cancellation fees. Pricing may be adjusted for market price variations that are beyond the reasonable control of Little Rainbows Play Place.​​
Decorations & Setup Time
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Private Party hosts may arrive up to 30 minutes before their scheduled start time for their own setup needs.
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In addition to the general decoration rules that apply to all parties:
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Hosts may bring and set up their own decorations within the allotted setup/party time.
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Decoration services may be provided by Little Rainbows staff through the purchase of party add-ons.​
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Balloons:​
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Hosts may bring helium-filled balloons, but air-filled balloons are not permitted.
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Exceptions:​
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Unfilled balloons to be used for the Decor Drop-Off add-on. Before drop-off, party hosts must contact our staff to discuss how these balloons are to be utilized, as additional fees may apply.​
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Unfilled balloons to be used for the Balloon Centerpieces add-on. These balloons will be air-filled and incorporated into the centerpieces by our staff.
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Cleanup
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Full party cleanup is provided by Little Rainbows staff.
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Tidying the party and play areas is appreciated, but not required.
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Excessive messes and/or damage may result in additional fees as outlined in the general party policies.